Renue PT Back Excercise

Testimonials

We use a third-party vendor to collect feedback from our patients. Patients are asked to rate the likelihood that they would recommend Renue to a friend or family member on a scale of 1-10 for a company-wide Net Promoter Score.

In 2025, across all Renue clinics and more than 50 therapists, Renue was proud to maintain a world class Net Promoter Score of 94 (N= 4,241; collected by a third party).

PATIENT TESTIMONIALS

We have gathered endless testimonials from our patients over the years.
Click below to read testimonials from a few areas we are most proud of.

There Is A Difference
  • Changed my life. First time I’ve gotten relief in 55 years – it’s changed everything for the better!

    (Deborah, Shields)

  • It was very impressive to see the change from not being able to use my shoulder to not even thinking about it.

    (Kirk, Bay City East)

  • Renue Physical Therapy has helped me be able to use my arm without any pain and now I’m able to use my arm 100%. I’m able to enjoy the things I love to do again, and it’s all thanks to Renue. 10/10 would recommend this place to anyone need treatment. You guys rock!

    (Cari, Bay City East)

  • Totally worth the effort and time to feel better and succeed in your endeavors. Loved the experience with the friendly staff. Megan is my miracle! Thanks so kindly. I feel better session after session and didn’t want to leave.

    (Lisa, Frankenmuth)

  • Walking into Renue the first day, everything caused pain. Over time, working with the therapists, I was able to resume normal activities at home and at work without pain. I am even able to stop taking daily pain meds. Renue gave me my life back and I will be forever grateful.

    (Michael, Bridgeport)

  • I came here in pain, in tears. I cannot believe the change in my condition. I never thought I’d be able to go a day without neck pain. I thought that was something I’d have to live with the rest of my life. Thank God that’s not the case. You guys did a great job on my neck and on educating me on how to keep it in condition.

    (Mary, Bay City West)

  • Pain! Always pain. Until Renue with Mel & Stacie I didn’t feel like I could eliminate so much pain. Friendly, sincere, extremely knowledgeable the therapists helped me to achieve via the exercises and their ‘gift’ for zeroing in and customizing for my best results EVER. Been elsewhere, but never got this type of results. Renue should be called RESULTS!

    (Doreitha, Saginaw Bay Rd)

  • I came in stiff, sore and not sleeping through the night. I’m skipping out the door relaxed and ready to sleep like a baby.

    (Jeffrey, Bay City East)

  • I came in expecting to have another back surgery because of severe pain in sciatic nerve of right leg. After a couple of sessions and home exercises, the pain started receding, and eventually went away completely. I couldn’t be more thankful, or happy with results.

    (Neil, Freeland)

  • Hands on approach spending more one on one time was very important. After my second shoulder surgery on the same shoulder I was very happy of the outcome. I feel my shoulder is 100% better than before.

    (Scott, Bay City West)

  • I noticed immediate pain relief after just one visit with Kara. My total recovery was much quicker than expected. Well done and Thank You!

    (Rick, Midland)

Exceptional Outcomes
  • Changed my life. First time I’ve gotten relief in 55 years – it’s changed everything for the better!

    (Deborah, Shields)

  • It was very impressive to see the change from not being able to use my shoulder to not even thinking about it.

    (Kirk, Bay City East)

  • Renue Physical Therapy has helped me be able to use my arm without any pain and now I’m able to use my arm 100%. I’m able to enjoy the things I love to do again, and it’s all thanks to Renue. 10/10 would recommend this place to anyone need treatment. You guys rock!

    (Cari, Bay City East)

  • Pain! Always pain. Until Renue with Mel & Stacie I didn’t feel like I could eliminate so much pain. Friendly, sincere, extremely knowledgeable the therapists helped me to achieve via the exercises and their ‘gift’ for zeroing in and customizing for my best results EVER. Been elsewhere, but never got this type of results. Renue should be called RESULTS!

    (Doreitha, Saginaw Bay Rd)

  • I came in stiff, sore and not sleeping through the night. I’m skipping out the door relaxed and ready to sleep like a baby.

    (Jeffrey, Bay City East)

  • I came in expecting to have another back surgery because of severe pain in sciatic nerve of right leg. After a couple of sessions and home exercises, the pain started receding, and eventually went away completely. I couldn’t be more thankful, or happy with results.

    (Neil, Freeland)

  • Hands on approach spending more one on one time was very important. After my second shoulder surgery on the same shoulder I was very happy of the outcome. I feel my shoulder is 100% better than before.

    (Scott, Bay City West)

  • I noticed immediate pain relief after just one visit with Kara. My total recovery was much quicker than expected. Well done and Thank You!

    (Rick, Midland)

  • I enjoyed coming to physical therapy because I was able to alleviate my pain. Casey was very helpful and explained how my body had changed through each appointment. Would definitely come back.

    (Jenny, Freeland)

  • I came in expecting to have another back surgery because of severe pain in sciatic nerve of right leg. After a couple of sessions and home exercises, the pain started receding, and eventually went away completely. I couldn’t be more thankful, or happy with results.

    (Neil, Freeland)

Experienced Therapy Team
  • Roland and Sarah understand well how the body works and they gave me all the tools I needed to stretch my body and avoid pain. The staff is compassionate and truly care for the patients and help us to improve.

    (Jose, Bay City West)

  • Crystal was very experienced in the ways and mechanics of the body. This makes a big difference regarding treatment types. I would recommend her to anyone.

    (Manoj, Midland)

  • Both my husband and I have had therapy post op for joint surgery. Everyone there is so friendly and dedicated to helping you get back to normal. I especially like Alicia who is very knowledgeable and sincerely cares about your progress. I would highly recommend Renue and staff for a wonderful therapy experience!

    (Linda, Midland)

  • I’ve had neck surgery and two spinal surgeries and I’ve had Mel at Renue for physical therapy for all of my rehabilitations. He’s knowledgeable and compassionate. I won’t go anywhere else for my physical therapy. Thank you Mel for all the help you’ve given me!

    (Kim, Saginaw State St)

  • Casey has helped me with recovering from shoulder surgery several years ago, along with dealing with low back pain in the past couple of months. He is very knowledgeable about just what to do to correct the source of my pain. I would not go to any other physical therapist!

    (Lisa, Freeland)

  • Renue was great at understanding my conditions and explaining all that would occur while receiving PT treatments. I’m glad I chose Renue.

    (Megan, Saginaw Bay Rd)

  • They did a great job working with me on a rare paralysis case. They helped to explain the cause and what needed to be done to correct the issue. I had tremendous improvement from day 1 when I walked in the door until my last session.

    (Brett, Bay City East)

  • Kayla is extremely knowledgeable. She explained everything in depth in language I could understand. I felt completely at ease during my therapy. I have noticed vast improvements.

    (Katie, Midland)

  • Best therapist I have ever been to. Thought my problem was a bad hip and knee, turned out it was my pelvic bone out of place. He manipulated it and with exercise I’m now pain free.

    (Mary Lou, Freeland)

  • Roland identified the cause of pain, and the following course of treatment and exercises greatly reduced the pain I was previously experiencing. I can now resume my active lifestyle! Thank you!

    (Kriston, Bay City West)

Customized Care
  • They understood exactly where my pain was coming from and each exercise helped improve my range of motion and decreased my pain. They were understanding of my schedule and treated me like family. I am so thankful for the whole staff for helping me get back to work and taking care of my boys!

    (Kristine, Bay City East)

  • I was having trouble pinpointing exactly what was bothering me, and Casey absolutely nailed it! I didn’t realize how bad I was feeling in the beginning, until Casey and Kevin worked with me and gave me a routine which showed me how much better I could feel. Amanda is very helpful with scheduling and has a warm and inviting presence, while being professional. I highly recommend!!

    (Rebecca, Freeland)

  • Treatment is focused and effective. Always directed to accommodate my limits but challenge me to progress. I feel stronger, more balanced and more stable on my feet. Thanks!

    (Linda, Saginaw Bay Rd)

  • My therapy wasn’t generic. My physical therapist was attentive, correcting me if my movement was incorrect.

    (Marsha, Shields)

  • Kayla provided me with an education in pelvic floor that is priceless. Every woman needs to be educated in order to know they can be empowered to gain control of their own body. Thank you Kayla, your passion and smarts are valuable.

    (Trisha, Midland)

  • I totally enjoyed my sessions. I was made to feel like a person not a number. My exercises where tailored to the things I needed to resume normal lifestyle and just in time to hold my first granddaughter. Thank you!

    (Chris, Freeland)

  • This was a personal one-on-one service provided by the same physical therapist throughout all sessions. Recovery was well beyond my expectations.

    (Ruth, Saginaw Bay Rd)

  • Kara is a very pleasant person – really cares about the care and drives to get the best solution for the patient. Not afraid to drive and challenge. Very happy with the overall experience at Renue! Certainly would recommend Renue to others.

    (Tom, Midland)

  • The staff gave me personalized attention and put me well on the road to full recovery. I can honestly say that the staff showed patience and professionalism that made what could easily be a difficult experience a bearable one.

    (Maggie, Bay City West)

Caring, Compassionate Staff
  • I came in afraid and disappointed in my body. The staff is amazing. Friendly, knowledgeable, discreet and compassionate. It is unbelievable the progress I made. Office is run professionally but with care for all.

    (Diane, Au Gres)

  • From day one I felt welcomed and part of the group. All of the staff was very supportive and patient. I felt better after every session! I would very highly recommend this location for PT needs. PT was made fun and I looked forward to my appointments.

    (James, Bay City West)

  • All staff was always cheerful, quick to answer any questions, offer assistance, and to meet any needs or concerns I had at any given time. Everyone makes you feel very welcome to be here, which makes you look forward to your next visit.

    (Konnie, Bridgeport)

  • Koleen is an angel on Earth. She is attentive, thorough and professional while also being the sweetest person ever. Over 10 years of pain, so many doctors, so many wrong diagnoses. Finally found a surgeon and physical therapist who took the time to listen.

    (Kari, Frankenmuth)

  • The care I received at Renue was beyond my greatest expectations. This was my first time needing physical therapy, so I was a bit skeptical, but after this experience I am a big advocate. The secretary and therapists were very professional and so friendly. I am now pain free, so thank you!

    (Todd, Shields)

  • The staff here was incredible. They were so kind and caring to such a young patient. We fell in love with Miss Courtney. We would recommend this facility to anyone! Thanks so much for all the help you have given us the past 8 weeks.

    (Lakelynne, Tawas)

  • Very satisfied with my care and the staff! Casey made me feel very comfortable and I felt he handled my situation perfectly. He’s also a kind person – it’s easy to see.

    (Stephen, Freeland)

  • Mel worked with me, a very nice caring person. Treated me as an individual and only had one person at a time which was very nice. Very caring therapist!

    (Sandy, Saginaw State St)

  • Best physical therapy experience ever! You get results. The facility is comfortable and light with smiling and helpful staff and the magic of therapy done right!

    (Lois, Freeland)

  • The staff at Renue was caring and gentle. Their dedication and friendliness made every visit a joy and made my therapy easier. I made great progress.

    (Janet, Bridgeport)

  • Fantastic place to go if you need therapy. The staff is excellent and really make you feel like you are being listened to. Truly caring people.

    (Cheryl, Bridgeport)

  • Renue exceeded my expectations! Roland & Sarah were amazing to work with & genuinely cared about me. Renue has allowed me to get back to my active lifestyle without ongoing fear of furthering my injury.

    (Molly, Bay City West)

  • The most unusual therapy experience ever. Feel like my whole self is being helped.

    (Leslie, )

Fun, Friendly Atmosphere
  • The staff was absolutely amazing. They care about my health and personalize my experience. Made some new friends I’d like to say! My PT Stephen was awesome! Really put me to work and we both had fun during my visits. Visits with other clinics I dreaded, but I actually looked forward to mine here!

    (Felicia, Saginaw State St)

  • My experience here at Renue was really fun. Everyone cared about me and helped me with my injury very well. They really understand your injury and do anything they can to help you and your injury get better.

    (Marco, Saginaw Bay Rd)

  • Renue made what would normally be an uncomfortable and challenging experience doable and fun by infusing warmth and humor!

    (Hope, Bay City West)

  • Everyone was excellent and very kind. You almost feel like you are going to hang out with friends when you come here. They deserve a 10 out of a 5-star rating.

    (Jason, Midland)

  • Staff was great and very good at what they do. They did great getting the strength back in my leg. They made physical therapy a very fun experience.

    (Laura, Caro Hooper)

  • Stephen made my therapy fun even when in pain. My knee has come a long way since starting therapy – more flexible and stronger!

    (Cheryl, Saginaw State St)

  • This place is fantastic! From the equipment to the therapists and even the receptionist! Such an upbeat caring group I will never go anywhere else for physical therapy! Kudos to all of you.

    (Manda, Midland)

  • Camille and Jamie are very friendly and knowledgeable about the process of physical therapy. They are encouraging without being pushy. The facility is clean and well equipped. I have been to the other physical therapy in town but find this one is far better.

    (Kathi, Au Gres)

  • So glad Renue is in our community! The care I’ve received has been excellent. They not only instruct you what to do and how to do it, but they explain why you are doing it and how it helps parts of your body. So encouraging, so helpful, so fun!

    (Sandra, Au Gres)

  • Everyone is very friendly, professional and knowledgeable. I’ve seen each of the therapists; they are all great. They listen and take a lot of time to go over exercises and reasons for them. I would recommend your services to anyone I know. I have three friends who said it was a great place to go for therapy – they were right!

    (Deb, Bay City East)

  • Being told that your two-year old needs physical therapy is a scary and intimidating experience. However, from our first appointment at Renue, we felt at ease and comfortable. The staff was accommodating, friendly, and professional. The therapist was amazing with our daughter and was able to make it fun and enjoyable for her. We are more the pleased with our experience and results. Thank you.

    (Stephanie, Bridgeport)

  • Alicia is extremely knowledgeable, funny, and pleasant to work with. She was tuned into my therapy needs and kept encouraging me to reach my goals. She was accommodating to my busy work schedule. I couldn’t be more pleased with my service at Renue.

    (Mike, Midland)

Flexible Scheduling
  • Very nice people working here. Was able to work time around when I need appointments. Close to home and very convenient for us.

    (Arlene, Shields)

  • My second time to use this facility. I’m very pleased with the way they have taken care of me… they have worked around my schedule as needed.

    (Caren, Saginaw Bay Rd)

  • Roland worked around my chaotic schedule to ensure I had a full recovery. If I ever need PT for any other issues I would definitely come back.

    (Justin, Bay City West)

  • The staff is very patient and understanding of work/life balance in scheduling appointments and being flexible. I never felt rushed at any appointment, the care and attention was always given to me.

    (Jaime, Freeland)

  • I’m very satisfied that the appointments were on time!

    (Barbara, Caro M81)

  • The staff was very friendly and helpful with my therapy. I was able to schedule times that fit my schedule. I saw improvement within a couple visits. Very good experience. I would return if I need physical therapy again.

    (Glen, Midland)

Chronic Pain
  • My experience all the way around, the therapist, front desk staff and overall atmosphere of Renue PT is wonderful! I would highly recommend to anyone needing PT. Katie’s knowledge and treatment for pelvic floor therapy was a superb experience and helped me immensely to learn daily exercises to control symptoms of bladder leakage.

    (Shelli, Midland)