News

Renue Physical Therapy Expands with Three New Locations
Great Lakes Bay Business Magazine, December 2019

Treatment, rehabilitation and prevention are the three primary tenets of physical therapy; however, at Renue Physical Therapy, they fall under the single overarching goal of customer satisfaction.

Since opening the first Renue Physical Therapy clinic in October 2011 on Bay Road in Saginaw, that emphasis on customer satisfaction has allowed the company to expand by leaps and bounds, even being named on Inc. Magazine’s 2016 and 2017 lists of the 5,000 fastest—growing private companies in the United States. With demand continuing to climb, Renue Physical Therapy recently expanded its fold yet again with three additional locations — in Auburn, inside the Saginaw YMCA and within the Primrose Retirement Community in Midland — bringing the total number of mid-Michigan clinics to 13.

“When it comes to physical therapy, convenience is key. Since some of our patients come to therapy as often as three times per week, we want to make sure our locations are easily accessible,” said Kate O’Shea, marketing manager for Renue Physical Therapy. “Adding new locations offers three new options for patients to have therapy accessible near where they live or work.”

Physical therapy provides an opportunity to create an ongoing relationship with patients to help them feel their best, O’Shea said. Opening the initial clinic, Renue’s founders saw an opportunity to provide a unique care model for patients, which ultimately saves the patients time and money.

“Our therapists really have a chance to get to know each patient through our one- on-one care model, which means they have a better opportunity to help them get and stay healthy for the long term. Seeing our patients feel better is truly rewarding,” she said.

All Renue Physical Therapy clinics offer services including sports medicine, manual therapy, post-surgical recovery, orthopedics, pain management, fall prevention and more. Some of the clinics offer additional specialties, including a pelvic/women’s health program and LSVT BIG program for Parkinson’s patients. The Saginaw clinic on Bay Road also is part of the US. Olympic Committee National Medical Network and one of only two facilities in Michigan authorized to treat Olympic athletes. O’Shea said the goal of Renue Physical Therapy is to be recognized as the best and most innovative outpatient physical therapy provider in Michigan.

“We are committed to a pure patient-centered practice model,” she said. “This model is supported through evidence-based results and focused on patient experience, satisfaction and outcomes.”

That satisfaction and positive outcomes are evidence in the response Renue Physical Therapy typically receives from its customers.

“It is extremely rewarding to read the testimonials that come directly from our patients,” O’Shea said. “When people are coming to physical therapy after an injury, surgery or other setbacks, it can be hard for them to believe they can feel normal again. Our patients repeatedly tell us how happy they are with our caring therapists; how much better they feel and that Renue is truly different from other clinics they’ve been to. Our testimonials show that our therapy teams make a real difference in the lives of our patients.”

To see the article in Great Lakes Bay Business Magazine, click here.